Remote Support

With our remote support, all you need to do is download a small program that will give you a 1-time passcode that will allow us to log in to your computer and see what you see. You can just sit back and watch as we check your system for issues and resolve problems.

The software is from http://www.teamviewer.com, a trusted

Click on this link:

http://download.teamviewer.com/download/TeamViewerQS_en.exe

Install the program

The window that comes up will offer:

YourID  ### ### ###

Password ****

Our support will need this to log in. You will then be asked if you wish to accept the incoming request. From here, we are remotely connected.

You can disconnect at any time by just closing the box and no further connection can be made without your approval.